Responsible gambling

At Casino Miami, we are committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gaming is essential to ensuring the well-being of our customers.

Recognizing Signs of Problem Gambling

We understand that problem gambling can affect anyone at any time. Some common signs include:

• Feeling anxious or restless when you cannot play
• Trying to hide your gaming activities from family and friends
• Spending more money on games than intended
• Using loans, credit cards, or other means to fund your gaming habits

Tools for Responsible Gaming

To help players maintain control over their gaming activities, we offer the following tools:

• Deposit Limits: Set a daily, weekly, or monthly deposit limit to prevent excessive spending.
• Time-Outs: Temporarily close your account for 24 hours to several days to give you time to reflect on your habits.
• Self-Exclusion: Permanently exclude yourself from gaming activities for a specified period of time.

Seeking Help

If you or someone you know is experiencing difficulties with problem gambling, we recommend seeking assistance from one of the following organizations:

• Problem Gambling Helpline
• Canadian Partnership for Responsible Gaming

Education and Resources

We provide educational resources on our website to help players make informed decisions about their gaming habits. You can also find information on responsible gaming practices, signs of problem gambling, and how to seek help.

Additional Support Options

• We offer a detailed explanation of the Terms & Conditions related to Responsible Gaming.
• Players can contact our support team directly via email or live chat for assistance with setting up account restrictions or seeking advice on managing their gaming habits.